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NC Department of Health and Human Services
State Laboratory of Public Health
N.C. Public Health Home

Laboratory Improvement: Consultation

The Laboratory Improvement Consultants have knowledge and experience in many technical areas. Information is provided to local laboratory managers, laboratorians, and nursing staff members concerning laboratory management, operations, technical procedures, biosafety and quality assurance guidelines. Consultation is provided to public health programs concerning laboratory services needed to support program objectives. Arrangements for on-site reviews can be made.

See below for a detailed list of Laboratory Improvement staff, their respective areas and contact information.

Raleigh Staff

Phone: (919) 733-7186
Fax: (919) 715-9243
Courier: MSC 1918

Tracey Shives, BS, CLS(ASCP)
Office:  (919) 807-8896
Cell:  (336) 306-4302

  • Lab Director, NC CLIA Contract Program

Business Services Coordinator
Michelle Rufus
(919) 807-8751

  • Office/Staff Support
  • Workshop Registrations/Payments
  • Online Study Certificates

Medical Laboratory Technologist I
Lettia Spruill
(919) 807-8745

  • Competency Assessment Testing Program
  • Stock Cultures
  • Product Evaluations
  • Modified Thayer Martin II Media Quality Control
  • Gonorrhea culture plate mailers

Laboratory Outreach Coordinator
Naomi Vining, MA
(919) 807-8756

Ashita Patel, M.Ed, CLS(ASCP)
(919) 807-8763

  • Web Mount
  • Basic Microbiology
  • Microscopy

Consultant (vacant)

  • Urine Microscopy
  • Gonorrhea Selective Media Contract
  • Gonorrhea testing
  • Stat Male Smears

Regional Consultants - Local Health Department Concerns/CLIA Contract Compliance

Area A - Black Mountain Region
April Ponder, BS, MLS (ASCP)
694 Windy Gap Rd
Mars Hill, NC 28754
Mobile: (828) 289-8519
Courier: Home office

Area B - Winston-Salem Region
Tracey Shives, BS, MT (ASCP)
189 Brentwood Dr.
Advance, NC 27006
Mobile: (336) 306-4302
Courier: Home office

Area C - Fayetteville Region
Karen Wall, BS, MT (ASCP)
7387 River Glenn Rd
Rocky Mount, NC  27803
Mobile: (910) 322-8120
Courier: Home office

Area D - Greenville Region
Linda Cleve, BS, MT (ASCP)
1985 Den Tree Ct.
New Bern, NC 28562
Mobile: (252) 414-3078
Courier: Home office

Lab Improvement Information